Privacy policy

WHO ARE WE?

Protection of your privacy

As a federal institution in charge of the public transport supply in the Brussels-Capital Region, we at the STIB-MIVB believe the protection of your privacy is of capital importance. That is why we want to inform you in the best possible way and give you control over what happens to your personal data.  Please find below information about the data we collect, the reason why we do it, the term during which we store them, your privacy rights and the way you can exercise them. And more specifically, we will answer the following questions:

  • Who is responsible for processing your personal data ?
  • Who is protected by the present privacy policy ?
  • What does ‘personal data processing’ mean? 
  • What kind of personal data can we process?
  • Why do we use personal data?
  • What do we use this personal data for?
  • How do we keep your personal data safe?
  • Do we sell your data to third parties or do we pass them on? 
  • What are your responsibilities regarding personal data?
  • What are your privacy rights and how can you exercise them? 
  • How long do we store your personal data?
  • Cookie policy
  • How can I contact the STIB-MIVB? 
  • Keep yourself informed about adjustments
  • Escalation to the supervisory authority.

Privacy policy