Customer Satisfaction Survey

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Customer Satisfaction Survey: cum laude for STIB

The STIB customers are increasingly satisfied with the services offered by the company. For 2016, STIB has achieved an average score of 7.1/10. This means that, for the third year in a row, customer satisfaction has increased and has reached its best result so far. 75% of the respondents have granted STIB a rating which is equal or superior to 7/10.

Customer Satisfaction Survey