Transport rules of the STIB

WHO ARE WE?

Transport rules

The Société des Transports Intercommunaux de Bruxelles (STIB), or Brussels Public Transport Company, with its head office at Rue Royale, 76, 1000 Brussels, is an association governed by public law and is responsible for operating the urban public transport system within the Brussels-Capital Region.

Its structure and the organisation of its activities are governed by the Order of 22 November 1990 on the organisation of public transport in the Brussels-Capital Region and its implementing decrees, together with its management contract and specifications, decisions by Government and various management bodies and through the legislation and regulations applicable to public transport in the Brussels-Capital Region, particularly in terms of transport ticket inspection. The service provided by STIB is also dependent on agreements with the authorities and operators of other public transport networks which STIB works with, in the framework of interoperability.

The conditions, terms and fares of transport are set by government decree:

  • The rules of behaviour are set by the decree of the Government of the Brussels-Capital Region of 13 December 2007 which sets certain conditions for operating the public transport in the Brussels-Capital Region;
  • The price for transport tickets and mediums, as well as the other costs related to these tickets and mediums, are set by the decree of the Government of the Brussels-Capital Region of 4 December 2014 amending the price for the passenger transport on the urban and regional transport network of the Brussels-Capital Region.

The objective of this document is to provide users with non-exhaustive information about the rules which they must comply with while using the urban public transport service in the Brussels-Capital Region. By using the STIB network, users acknowledge that they have read and agree to comply with this document unreservedly. STIB may modify this document at any time for legitimate reasons, especially due to limitations related to its public service mission, compliance with decisions made by the public authorities or operational constraints related to the infrastructure, network or resources. Users shall be bound to comply with such modifications, without compensation.

Furthermore, both STIB and its users are subject to the legal and regulatory provisions applicable to the urban public transport service and must comply with any change to these provisions with immediate effect. Under no circumstances can users invoke the provisions of this document to exempt themselves from their legal and regulatory obligations, which take precedence over the content of this document in case of contradiction.

In case of contradiction between this document and a legal or regulatory provision, in particular the decree of the Government of the Brussels-Capital Region of 13 December 2007 or the decree of the Government of the Brussels-Capital Region of 4 December 2014 mentioned above, the legal or regulatory provision prevails.