No more queuing at the vendin machine: buy your ticket wherever and whenever you want.
Save time: your ticket is immediately available in the app.
You can purchase Brupass (XL) 1 or 10 journeys via the app. Opt for the 10-journey ticket and save money. This way, you can travel hassle-free at a reduced price!
Real time info
Keep up to date with the app: you'll find real-time info not only on the STIB-MIVB network, but also on SNCB-NMBS trains and TEC and De Lijn
Mark your most frequently used lines or stops as favourites to get an updated overview of your usual route.
Do you want to see where your bus is? Check the red bullets on the left part of your screen. And if you're a bit curious, swipe right to see the other lines and vehicles nearby.
Plan your journey from a to z and choose your own departure date and time.
Bus, metro, tram or train: choose your ride in the settings and change from one operator to the other in one click.
Are you looking for the shortest route? The one with the fewest connections? or with the least walking? The app takes your preferences into account.
Make a connection very easily thanks to the STIB-MIVB app. The interactive map also indicates De Lijn, SNCB-NMBS and TEC stops with real-time departure times.
Getting lost easily? Don’t worry, we’ve got you! You’ll find all the entrances and exits of our stations in the app.
The map also shows where you can find Villo! bikes, Cambio cars, and even Collecto stops.
Read your MOBIB
Wondering how many journeys you have left on your MOBIB card? Connect your card to the app via NFC and you'll find out.
Whether you need a season ticket or a ticket, you can simply reload your MOBIB card via the app. Please note that it will take at least 24 hours before your ticket or season ticket is available on your MOBIB
Do you need an escalator or lift? Use the "Info" tab to see in real time for each station whether all escalators and lifts are working. Find out more here.
For buses and tram lines 7 and 9, the app tells you the degree to which a stop is accessible.
A widget keeps up-to-date info on display on your home screen without having to open the app. The STIB app comes with 3 handy widgets. Find out how to install them here.
The “My Addresses” widget allows you to directly plan a journeyfrom or to one of your saved addresses. Quite handy when you are on your way to a new destination!
“My lines” shows you the planned diversions on your line and the real time location of vehicles.
“My stops” displays the next departures at your favourite stops. This way, you’ll never miss your bus, tram or metro again!
FAQ Mobile app STIB-MIVB
Frequently asked questions
How do I search an itinerary?
Go to "Itinerary" and click on the search field. A new screen will be displayed, allowing you to enter your destination (address, stop or point of interest). You can also define the departure and arrival times or choose the last departure using the calendar button at the bottom left of the destination field.
Launch the search; several custom-made routes will appear on the screen. The "Options" menu will allow you to choose which type of itinerary you wish to see first (fastest, with the shortest walking distance or with the fewest number of connections).
You can choose the transportation means that suit you best (metro, tram, bus or train) at any time by tapping the "Options" menu (below the destination field). The other public transportation operators in Brussels have also been integrated in the STIB-MIVB app.
How can I plan a trip several hours or days in advance?
This feature is only available for users with an account
Tap the calendar on the search results screen, and choose the departure and arrival dates and times. With the STIB-MIVB app, you can plan your journey from 30 minutes to 10 days in advance and receive notifications related to your trip.
In order to receive a pre-departure notification, tap the bell icon at the top right of your Itinerary detail screen. A new screen will be displayed, where you can choose how long before your departure you wish to receive the notification and activate it using the button at the top right of this new screen.
Go to the "Network" section and choose the line you are interested in, either by searching your line number using the search field, or by browsing the list of lines displayed on the screen.
Once you have accessed the details of the line, the "thermometer" will show you the real-time position of the vehicles on the line and the waiting time at nearby stops, as well as at favourite stops. When swiping to the right, you will also see the parallel lines and the position of the vehicles.
You should first find the line from which you want to add a stop as a favourite. In order to do so, go to the "Network" section. You can search a line using its number or browse the list appearing on the screen.
Once on the line detail screen, select the stop you wish to add as a favourite. The stop detail screen will be displayed, where you can tap the small heart icon at the top right of your screen.
Creating an account is not mandatory. Having one will, however, allow you to access other features, such as the MOBIB section, the saving of addresses as favourites for the itinerary search or the back-up of your favourites in case you replace your smartphone.
Can I use the "MyBOOTIK" account I created on the website stib.be to connect to the mobile app?
Yes, you can connect to the mobile app using the same email address and password as on our website stib.be. All information already available on your MyBOOTIK account will then be readily available in the app.
I am trying to add my MOBIB card to my account, but I am getting an error message saying that my card is already linked to an account. What should I do?
You card has probably already been linked to an account on our website. There are two possibilities:
You can log into your STIB-MIVB app using your existing web account (MyBOOTIK/stib.be).
You can remove the MOBIB card you wish to add to your mobile app account from your MyBOOTIK account. In order to do so, go to stib.be, log in with the account your card is linked to and remove the card from the account.
In case you do not remember the account your MOBIB card is linked to, you can request the connection to be undone on our website stib.be. In order to do so, go to stib.be, log in with you mobile app account and try adding your MOBIB card to this account. The website will offer you to send a notification to the account your card is linked to, in order to undo the connection. Once this is done, you can add your MOBIB card on the mobile app.
Go to the "Settings" section and enter the "Language" menu, where you can choose the app language (available options are "English", "French" and "Dutch") and the stop names language (available options are "French" and "Dutch").