Customer Care
Frequently asked questions & contact
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Contact Us
Our Customer Care at your service
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Ombudsman's service
Ombudsman's service
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COVID-19
FAQ & occupancy rate
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Specific cases
Specific cases
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Your opinion matters
Survey about our bus, tram and metro lines
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1707
A unique phone number to report any suspicious object or behaviour on the STIB network
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Sales outlets
A sales outlet near you
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Set off on the right foot
Getting around in Brussels
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Transport rules
Transport rules
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The different holders for our transport tickets
Choose your holder
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Only €12 a year
For all Brussels residents aged 18 to 24
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Students
Learn everything about school season tickets
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Are you over 65 years old?
Don't forget to renew your season ticket!
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MOBIB
You want to buy a transport ticket?