Contact STIB-MIVB by phone, via our online form, at our Lost & found office...


Do you want to contact STIB-MIVB? How can I send a question or suggestion? Where can I retrieve an item I lost on the STIB-MIVB network?

Our twenty charming Customer Care staff members will gladly answer all your questions. We treat all your requests whether you need help with your daily travels or with a more intricate complaint.

We will pull out all the stops to offer the best solution in a timely manner.