How much is a contactless fare?
A single fare is €2.10. This is cheaper than a paper ticket. Validate your bank card, smartphone or smartwatch by holding it in front of the validating machine, where the contactless logo is displayed. Validate the same card or smart device at each connection. Every connection within 60 minutes from the first validation is free of charge, and the maximum amount per day is €7.50. It means that the daily limit is reached from your fourth trip on the same day and that every additional trip is free of charge.
Pre-registering is not necessary: tap your card or smart device and off you go! Contactless payment does not involve any additional costs, but you should have at least €7.50 on your account to be able to travel contactless on the STIB-MIVB network.
If you are a regular or daily user, a MOBIB card will remain the most advantageous solution. Season tickets and multiple journeys are indeed only available on MOBIB cards.
Can I pay for several persons?
No. A same card or device can only be used for 1 person at the same time, so you cannot validate for someone else in addition to yourself. Although a bank card and a smartphone linked to the same card can be used for two different persons. This is also the case for 2 bank cards linked to a same joint account. You will have to validate again at each connection. Always validate with the same card or device so that the daily limit can be calculated properly, and present that same card or device in case of ticket inspection.
Additional tickets can always be bought at a vending machine or in a point of sales. Please note that 10-journey tickets (€15) are only available on MOBIB cards (€5).
How can I get an overview?
You should go to our MyContactless customer portal in order to get an overview of your journeys and fares. Once you have created an account, you will get access to a detailed overview. It will show how much you paid per day for each trip, whether your tap was a connection and when you reached the daily limit. That way you get a clear view on your use!
It is currently not possible to view the validations made using connected objects.
Why is there an amount of €7.50 blocked?
If you want to travel using the contactless payment system, an amount of €7.50 is temporarily blocked on your account. This amount is the maximum day fare. You could see this €7.50 booking appear in your payment record. This sum will be released once the correct amount has been debited from your account after 2 to 3 business days. Don’t worry: only the completed journeys are debited.
Don’t forget to always use the same card or device (smartphone or smartwatch), even if they are linked to the same account, so that your fare is correctly calculated. If you want to see your journey history, please create an account on our website.