Service quality

COMMITMENTS

WITH THE TRUST CHARTER, THE STIB IS COMMITTED. FOR YOU.

It goes without saying that a company that transports so many passengers has ambitious goals. And that is sets binding operating standards and rules of conduct.

Just imagine, the STIB transports millions of people every year, 365 days a year, 20 hours a day. And among them, there is YOU! You for whom we do our utmost. This is what we explain to you in concrete terms in the documents below. Because together we can move mobility forward. Together, let's get Brussels moving.