Altogether, the STIB's metros, buses and trams travelled a total of 44.7 million kilometres and took care of 370.2 million journeys, an increase of 5.6 million compared to the previous year. A figure that has already been increasing for numerous consecutive years, even despite the lock-down during the month of November. Every day around one million passengers travel on the STIB network.
Increased capacity and comfort
The metro remains the most popular mean of transportation with virtually 135 million journeys in 2015 (+ 1.2%). However, the increase is most visible for the buses, with 102.5 million journeys in 2015 compared to 99.9 million in 2014 (+ 2.7%). An increase that was possible thanks to the commissioning of 172 new buses that were delivered at the end of 2014. In addition to new buses, the last T3000 and T4000 series of trams were also delivered, boosting the capacity (+5.6% capacity in trams and buses) and increasing passenger comfort.
A distinction for the STIB
New vehicles, new waiting time indicators, countless measures to improve the service,... These are all efforts from the Brussels public transport company that are clearly appreciated by travellers. They rewarded the STIB with a distinction in the latest satisfaction survey. This is the highest score ever achieved by the transport company. Passengers now enjoy a "Service Quality" that is 100% CEN certified, not only on the metro, tram and bus, but also in customer care, in the sales outlets and during ticket inspection.
Brussels' biggest employer
In recruiting 835 new staff members last year the STIB passed the threshold of 8,000 employees and in doing so, remains the largest employer in the Brussels region. Recruitment continues in 2017.
An ambitious investment plan
Recruitment is crucial for the continued expansion of public transport in Brussels, at a time when the Brussels government has approved an ambitious investment programme of 5.2 billion euros by 2025: modernising and extending the metro to the north of the city, the acquisition of new vehicles, the building of depots, etc. Numerous projects to continue to provide public transport that keeps on improving in terms of performance and comfort and to keep Brussels moving.
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