Survey about the metro, tram and bus services

Participate in the satisfaction survey

Feeling like contributing to an international study about the quality of the bus, tram and metro services? This survey has been launched by the Imperial College London in collaboration with several public transport companies.

About thirty major cities wish to evaluate their services by participating in this survey and think of ways to improve their services. STIB-MIVB has been a partner in this research for several years.

Your opinion matters

This survey is an opportunity to give your opinion about your experiences with Brussels public transport: punctuality, accessibility of vehicles, travel comfort, staff ...

Your answers will allow the Imperial College London to analyse differences between the participating cities and how the services evolve over years.

Completing this survey takes about 5 minutes. We thank you for your participation and your time.

Want to share your opinion about the metro?

Participate in the survey about the metro service

Want to share your opinion about the bus?

Participate in the survey about the bus service

Want to share your opinion about the tram?

Participate in the survey about the tram service