Our answers
Network information
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- If your line is diverted, it will be indicated above its timetable on our website or when selecting a stop on the app.
- Major diversions are listed on the “Works & Projects” page.
- In case of an unplanned disruption, you will find more information on our app (in the journey planner or the timetable tab, after selecting a stop).
You can also follow your bus, tram or metro in real time on our website or mobile app.
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On these special days, you can find real-time information all day on the waiting time displays, via in-station messages, and on our Facebook and Instagram social networks, our website and app.
What's more, our entire Customer Care team is at your service from 6.00 am to answer your questions and help you. -
TaxiBus is a door-to-door service for people with disabilities in possession of a certificate issued by the Federal Public Service Social Security, Iriscare, the VAPH, the AVIQ or the DSL.
This service is available every day, including Sundays and public holidays, from 5.00 am to 1.00 am.
Each journey costs €1.90.
To benefit from this service, please send us your application form. You will find more information about the service and how to register on the dedicated webpage.