• Our external sub-contractors as part of the services we ask them to carry out on our behalf - such as IT service providers, support, security and maintenance service providers, hosting providers, marketing agencies, postal service providers, email service providers, debt collection agencies, etc.

In this case, these companies may only use your data within the strict limits of the instructions we give them. They are subject to strict confidentiality and security obligations.

• Third parties such as: 
  • Public administrative or judicial authorities (for example, a request from the police, justified by a report in due and proper form, from an examining magistrate, justified by a warrant, or from a public prosecutor by means of an apostille)
  • Our lawyers or any technical advisers, our auditors, etc.
  • Payment services, banking, or insurance companies
  • Partners with whom we collaborate as part of a specific project
  • Other mobility operators
  • The Brussels-Capital Region and other competent authorities
  • In compliance with the joint decree and ordinance of 16 May 2019 relating to administrative transparency in Brussels institutions, the data of natural person suppliers falling under the conditions referred to in the aforementioned legislation are communicated annually to Datastore.brussels. More info on https://datastore.brussels/web/

We do not sell your personal data to third parties for marketing purposes.

Transfer of your data outside the European Economic Area

In certain cases, your data may be transferred to countries that do not guarantee the same level of data protection. In such cases, we comply with the applicable legal provisions and case law (in particular decisions of the Court of Justice of the European Union), the signing of the standard contractual clauses adopted by the European Commission for the transfer of personal data to processors established in third countries (2021/914), the use of approved binding corporate rules, etc.

For more information, you can contact us using our contact form or send us an email to DPO@stib-mivb.brussels.

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