What are the features of the checkout?
The validation for leaving the station is a significant measure in combating fraud and it will rise the validation level. This allows us also to secure our stations and to make sure all the travellers who are located in the so-called "controlled zone" are there to travel with the public transportation.
Validate to leave the metro station
For the travellers who do not have a season ticket, each line or vehicle change made within the hour after the first validation is considered as a connection. During this hour, no new journey will be validated. You can end your journey at ease, because you have two hours after the first validation to leave the controlled zone.
What if I have a problem?
For any technical problem with leaving the station or if you have lost your ticket, you can use the contact button in the adapted lock to contact our dispatching colleagues. They will take the necessary steps to help you. The activation of the validators to leave the metro station will be accompanied by an increased presence of agents in the concerned stations.