Professionals

Municipality of Etterbeek pleased with the STIB-MIVB Portal: You can do everything online, it’s a huge time saver

It's easy and economical

Thanks to the STIB-MIVB Business Portal, you avoid e-mail overload and can manage all the season tickets of your employees in one place. At the municipality of Etterbeek, they’ve already adopted the new system:  “It’s very user-friendly and saves me so much time,” says Mélissa Parys, HR manager. 

Travelling to Etterbeek by car is quite challenging. “You never know how long you will get stuck in traffic,” says Mélissa. That’s why most employees at the municipality of Etterbeek use public transportation to get to work. HR manager Mélissa Parys can easily and quickly manage their season tickets via the Business Portal.

How does it work? “When new employees are hired,  we talk about the best mobility solution for them to get to work,” explainsays Mélissa. “If they need a season ticket, I just have to submit the request online via the Business Portal,  and they receive it by post a week later. And ifDo they already have a MOBIB card,? Then it’s much easier! The season ticket is loaded right onto their existing card.”

A real time saver

The biggest advantage of the Business Portal for Mélissa is that she can manage all the requests online. “It's very handy and saves me a lot of time. If someone resigns, I can easily cancel their season ticket online without much paperwork.”

The collective invoice is also a major advantage. “Each month, I receive an invoice with all the renewed season tickets. This means that employees no longer need to advance costs or wait for reimbursements.  The third-party payment system is a real time saver for everyone!”

The portal is helpful to obtain other documents as well. “For example, if someone needs a tax certificate, I can request it quickly and easily via the portal,  no more hassle.”

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