Professionals

Struggling to find the best mobility solution? The STIB-MIVB Business Portal makes it easier

They get around with STIB-MIVB or by bike

Taking the bus, train and tram is part of the daily routine of many Kaaitheater employees in Brussels. The Brussels arts centre for dance, theatre and performance has nearly forty permanent employees, each with a unique journey to work. “We’re lucky to be able to manage the STIB-MIVB season tickets via the Business Portal,” says Nadia El-Boubsi, HR manager.

In the past, all employees who wanted a reimbursement for their home-to-work season ticket had to submit their expenses claims to the employer. “I’m really happy I missed that era,” says Nadia El-Boubsi jokingly, HR manager at the Kaaitheater in Brussels since 2020.

“We’re now using the third-party payment system of STIB-MIVB. This means we can directly pay the season tickets of our employees. It's a win-win situation for both us and the employees: we can keep track of active season tickets, and they don’t have to wait for their reimbursements anymore."

A complex journey

Nadia highlights another advantage of the Portal: “We're based at different places, all in and around Brussels, and most of our staff live in the capital. That’s why they mainly use public transport to go to work. Some of our employees have to travel with three different transport companies and have a Brupass season ticket. If I had to manage everyone's commute plans one by one, I wouldn't have time for the rest of my job.”

Besides, Nadia can add new employees via the Business Portal. “I can manage all season ticket requests, modifications and renewals in one place. And it's comforting to know that if I have any questions, I can directly reach out to a STIB-MIVB B2B representative.”

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