Specific cases
Specific cases
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Customer Care
Frequently asked questions & contact
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Season tickets
Frequent travellers
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Ombudsman's service
Ombudsman's service
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Your opinion matters
Survey about our bus, tram and metro lines
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COVID-19
FAQ & occupancy rate
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Set off on the right foot
Getting around in Brussels
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Contact Us
Our Customer Care at your service
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1707
A unique phone number to report any suspicious object or behaviour on the STIB network
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Bike
STIB-MIVB and the bicycle
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Rules for recording images
Ask for permission to make photos or record images and sound.
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Overview of my journeys
An overview of your journeys paid with contacless technology
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Tariff decree
Tariff decree of the Government of the Brussels-Capital Region
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Online purchase
Go Easy, your online purchase options
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Only €12 a year
For all Brussels residents aged 18 to 24